Account Manager – Haikou Haikou

Job description

Function Description
As an Account Manager you are responsible for hotel account management initially. You support BV's acquisition of new hotels in a specific area in South China. You create quantity and quality reports on results and performance for information support to You inform hotels about You provide hotels the (initial) training on how to use's system. You will assist the Supply Manager China on the improvement of hotel availability and supply in order to support in meeting the demands of the visitors on the website.
This position will be based in Haikou office.
Main Responsibilities
  • Visit the important hotels in South China;
  • Support BV's-strategy for hotel availability and supply within South China;
  • Promote the BV brand name and its online reservation services to hotels;
  • Responsible for area coverage;
  • Inform hotels and advise on allotment, availability and supply;
  • Rate checks and competitor checks;
  • Liaison person for hotels to contact when they have questions;
  • Providing hotels with information and advice by mail and email, including follow-ups;
  • Follow up on cancellations and evaluations;
  • Accompany and train hotels on how to use's extranet and rates & availability system;
  • Support hotels with regards to's system;
  • Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
  • Check statistics in the control room and follow up.
  • You will also need to be versatile and adapt quickly to the latest guidelines from BV.


  • 5 years of experience in a relevant account management function;
  • Fluent English and Mandarin speaker and writer;
  • Affinity/experience within e-travel and/or hotel/travel industry;
  • Pro-active, sense of responsibility, friendly and can work independently;
  • Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
  • Great face-to-face and telephone communication skills;
  • Team player, motivated and enjoys to work in e-travel and hospitality;
  • Business focused;
  • Positive attitude;
  • Hotel School or University background preferred;
  • Drivers license is a plus;
  • Flexible to travel;
  • You already have a work permit to work in Haikou, Hainan, China.

The hiring company (Shanghai) Ltd is one of BVs and/or BookingSuite BVs support companies in China. (Shanghai) Ltd is looking for a Account Manager - Haikou. BV is the company behind, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates's newly established Accommodation Marketing Services division. All references to refer to BV.Department: Business Development & Support