A Letter to All International Friends in Hainan from the Hainan Provincial FAO

The CPC Hainan Provincial Committee and Hainan Provincial Government have attached great importance in the fight against the epidemic caused by the novel coronavirus (2019-nCoV), mobilized resources and are engaging in prevention and control efforts.

On January 25th, 2020, a level I public health emergency response was triggered.

So far the preventive and control work have been carried out in an timely, orderly and effective manner.

We would hereby like to make following suggestions for all International friends in Hainan: 

1. Follow authorative information:

Please refer to “jiankangxinhainan” (the official wechat and weibo account run by the Hainan Provincial Health Commission) and other official wechat accounts such as “The Haikou Guide”, “SSTV News” or “HiNews” for updated information of the epidemic, a list of designated hospitals in Hainan, and preventive and treatment guides.

If you have any questions, please call the 24 hour hotline: 12320, for further information, (for translation support call 15101198412).

2. Strengthen self-protection:

Maintain good personal hygiene by washing your hands regularly with soap or use an alcohol-based sanitizer. Please make sure you cough or sneeze into a tissue and no spitting.

Dispose of used masks in a sanitary manner. Keep rooms in your home clean and properly ventilated and avoid close contact with any wild animal or poultry. Eggs and meat should always be thoroughly cooked.

3. Minimise outdoor activities:

Try to avoid crowded places, parties and group activities, if that’s not possible make sure you wear a mask, correctly. If you have mild or severe respiratory infection symptoms such as fever, cough, breathing difficulty or fatigue, please go to the closest designated fever clinic.  

4. Cooperate with the joint preventative and control efforts

If you have visited an infected area (and are now back to Hainan), or had contact with people who are from an epidemic area, monitor your health condition closely and stay at home. If you show any symptom of infection caused by the novel coronavirus please report to the local disease control authorities or designated hospitals. 

Please cooperate with government and community personnel or medical staff in order to not delay diagnosis and treatment.

Hainan is home to us all. Let’s work together for the prevention and control of the epidemic and safeguard the health of all Chinese and non-Chinese nationals in Hainan.

Hainan Provincial People’s Hospital:


Haikou People’s Hospital:


Sanya Central Hospital:


Hainan General Hospital:


Haikou People’s Hospital:

66151100, 66151200

Sanya Central Hospital

(The Third People’s Hospital of Hainan Province):


Foreign Affairs Office of Hainan Province

31 January, 2020

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