According to the relevant requirements of the Hainan Provincial Government to initiate the first-level response to major public health emergencies, the following announcement is made:
I. The municipal health department is conducting a comprehensive medical examination and investigation of those who have arrived from Wuhan since January 10th, 2020, and people who have been in close contact with them. All hotels, guesthouses, hostels, B&B’s and tourists must actively cooperate.
2. According to the requirements of the epidemic prevention and control work, during the medical investigation (before the results are known), guests must remain in their hotel rooms, it is strictly forbidden for them to leave. The hotel will provide food delivery services, and hotel personnel must wear adequate health protection.
3. For guests who do not cooperate with service management, hotels, guesthouses and hostels must report them to the police, and the public security bureaus shall deal with them according to the laws and regulations.
4. If the guest’s pre-booking expires, all hotels, guesthouses, hostels and B&B’s must allow them to continue to stay, with no increase in prices, and hotels are not allowed to force them to leave.
5. All hotels, guesthouses, hostels and B&B’s should actively educate guests on proper hygienic behaviour, strengthen the hotel environmental sanitation, and regularly carry out disinfection of public facilities.
Haikou New Coronavirus Pneumonia Epidemic Prevention and Control Centre
January 27, 2020