Hainan International Business Environment Survey

Help us to help you by taking a few minutes to complete our International business environment in Hainan survey. This survey is completely anonymous.

为了能更好地帮助您，请花几分钟的时间填写我们网站关于海南国际营商环境的调查问卷。本调查问卷为匿名填写。

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Your business 贵公司的业务

How would you best describe your industry? 您如何描述您公司所属产业？

Education, consultant, import/export etc.. 教育、咨询、进出口等

Do you feel you had access to the right information when setting up your company? 您认为贵公司在成立时是否有渠道获取相关正确的信息？

Yes 是
No 否

How do you rate the different components of the international business environment for your industry mentioned below? 您如何评价您所在行业营商环境的不同组成部分？

Excellent 极好	Good 良好	Not that good 一般	Terrible 极差
Excellent 极好Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Excellent 极好	Good 良好Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Good 良好	Not that good 一般Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Not that good 一般	Terrible 极差Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Terrible 极差

Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 手续繁琐：（完成简单的任务花费太多步骤/严格、复杂的规定等）

Excellent 极好	Good 良好	Not that good 一般	Terrible 极差
Excellent 极好Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Excellent 极好	Good 良好Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Good 良好	Not that good 一般Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Not that good 一般	Terrible 极差Bureaucracy: (Too many steps to complete simple tasks / strict, complicated rules etc.) 科层组织：（完成简单的任务花费太多步骤/严格、复杂的规定等） Terrible 极差

Presence of Industry body: (Supportive, presents your opinions to government departments etc.) 行业支持机构：（支持，表述您对政府部门的意见等）

Are you optimistic about the future growth of your business? 您对你们业务的未来发展是否感到乐观？

Yes 是
No 否

Why are/aren’t you optimistic about the future growth of your business? 为什么您对你们业务未来的发展感到乐观/不乐观？

Are you experiencing difficulty in getting skilled labour? 您在招募适合的员工时是否遇到困难？

Yes 是
No 否

What is the most important factor that is killing your company’s competitiveness 抑制您公司竞争力的最重要因素是什么？

Banking 银行业务

How would you rate your banking experiences in Hainan? 您如何评价您在海南的银行办理业务的经历？

Very satisfied 非常满意
Satisfied 满意
Dissatisfied 不满意
Very dissatisfied 极不满意

How would you rate the customer service experience at your bank? 您如何评价您办理业务所在银行的客户服务体验？

Excellent 极好
Good 良好
Not that good 一般
Terrible 极差

How would you rate your bank’s staff professional attitude and willingness to assist? 您如何评价贵银行员工的专业态度和协助意愿？

Excellent 极好
Good 良好
Not that good 一般
Terrible 极差

How would you rate the ease of use for your bank’s mobile apps and online banking? 您如何评价所用银行的移动应用程序和网上银行的易用性？

Excellent 极好
Good 良好
Not that good 一般
Terrible 极差

How would you rate your bank at providing consistent service across branches every time you use them? 您如何评价所使用银行的支行在您每次使用时提供的服务是否连贯？

Excellent 极好
Good 良好
Not that good 一般
Terrible 极差

What recommendations would you offer to improve Banking services? 您对改善银行服务有何建议？

Business Parks 产业园区

Have you registered in a business park in Hainan? 贵司是否在海南的园区注册？

Yes 是
No 否

Considering your complete experience with the business park, how likely are you to recommend it to a business friend? 鉴于贵司在产业园区的整体体验，您有多大可能会向其他商业伙伴推荐？

Very likely 非常可能
Likely 有可能
Not likely 不可能
Absolutely not likely 绝不可能

What is the main benefit you receive from using business park services? 您从产业园区所得到服务的主要优势是什么？

Overall, how satisfied are you with the service? 总体而言，您对该产业园的服务满意程度如何？

Very satisfied 非常满意
Satisfied 满意
Dissatisfied 不满意
Very dissatisfied 极不满意

What recommendations would you offer to improve business park services? 您对改善商务园区服务有何建议？

Policies 政策

How well do you feel you understand the policies that may benefit your business? 您对有利于贵司行业发展相关政策的了解程度如何？

Excellent 优
Good 良好
Not that good 一般
Terrible 差

What can be done to improve your understanding of the policies that may benefit your business? 怎样做能提升您对政策的理解，从而使您的行业受益？

Are there any other comments/suggestions you would like to add regarding the international business environment in Hainan? 针对海南的国际营商环境，您是否还有其他的意见和建议？

This survey is completely anonymous, however if you would like to be contacted regarding improving the business environment in Hainan you can leave your details below: 本调查问卷为匿名填写，然而如果您想就关于改善海南国际营商环境与我们取得联系，请在下面留下您的详细信息：

Name: 姓名： Company name: 公司名称： Email address: 电邮：