Employers in Hainan must complete employee social insurance registration when registering employees after recruitment, transfer or other qualifying circumstances. This government service procedure explains who can apply, the registration process, processing time, fees and application channels.

The procedure is a general employee social insurance registration service. The application process includes different employee categories, including a category for foreign-registered persons. Employers should confirm the applicable requirements and materials for their specific situation before submission.

At a glance

Service: Employee Social Insurance Registration (职工参保登记)

Who it is for: Employers and eligible organisations registering employees for social insurance

Processing time:

• Statutory completion time: 1 working day
• Committed service time: Immediate processing (即办)

Fee: No charge

Application methods: Online application and in-person application

Coverage: Hainan Province

Responsible authority: Hainan Provincial Social Insurance Service Center (海南省社会保险服务中心)

Result issued: No separate approval result, certificate or document is listed in the application procedure.

Who can apply

The official procedure information lists the following applicants:

• Enterprise legal persons;
• Public institution legal persons;
• Social organisation legal persons;
• Non-corporate enterprises;
• Administrative bureaus;
• Other organisations.

The procedure applies when an employer needs to register employees for social insurance due to circumstances including recruitment, transfer-in, merger or other listed situations.

The application procedure includes different employee categories in the application process, including:

• Mainland Chinese residents;
• Hong Kong, Macao and Taiwan residents;
• Foreign-registered persons.

The required materials depend on the employee category selected during the application process.

Registration deadline

The legal basis cited in the application procedure states that employers should complete employee social insurance registration within 30 days from the start of employment.

Required documents

The official procedure information does not provide one single document list for all applicants.

Instead, the materials required depend on the employee category selected during the application process, including whether the employee is a mainland Chinese resident, Hong Kong/Macao/Taiwan resident or foreign-registered person.

Employers should confirm the required materials through the official application platform before submission.

How to apply

Employers can apply through:

1. Online application

The service supports online handling, including:

• consultation;
• application submission;
• acceptance;
• processing;
• result information feedback.

2. In-person application

Applications can be submitted at the designated social insurance service windows.

The service process consists of:

Step 1: Acceptance

The authority checks whether the application materials are complete and meet the requirements.

If corrections are needed, applicants are informed of all required supplementary materials.

Step 2: Review

The application is reviewed after acceptance.

Step 3: Decision

The application is processed after review.

Processing time

The official procedure lists:

Statutory completion time: 1 working day

Committed service time: Immediate processing (即办)

The internal processing stages listed in the application procedure are:

• Acceptance;
• Review;
• Decision.

Fees

The application procedure states: No charge.

Result issued

After successful registration, the employee’s social insurance information is recorded in the system. The employee receives a Chinese Social Security Card (中华人民共和国社会保障卡), which is used for social insurance-related services.

Where and how to apply

Application locations

1. Hainan Provincial Social Insurance and Medical Insurance Service Hall — Comprehensive Service Window
海南省社会保险医疗服务大厅综合服务窗口

Address:
No. 20 Bailong South Road, Meilan District, Haikou City
海口市美兰区白龙南路20号

2. Hainan Provincial Government Service Centre — Social Insurance Service Comprehensive Window
海南省政务服务中心社会保险服务综合窗口

Address:
Wuzhishan South Road, Haikou City
海口市五指山南路

Opening hours

Monday to Friday:

• 08:15–12:15
• 14:30–17:30

The application procedure states that weekends and statutory holidays are excluded.

Contact information

Consultation: 0898-12333; 0898-12345

Supervision and complaints: 0898-12345

Important points to confirm

Employers registering foreign employees should confirm the applicable materials and requirements before submission.

The application procedure also states:

• Employee social insurance registration is generally handled from the 1st to the 25th of each month.
• Employers should complete registration and payment before the 25th to help ensure employees can receive social insurance benefits.
• If an employee remains actively insured through another employer, a new employer cannot complete registration until the previous insurance relationship has been resolved.
• If an identification number change cannot be proven with supporting materials, the application may be returned for reprocessing.

Legal basis

The application procedure cites the following legal basis:

• Social Insurance Law of the People’s Republic of China, Article 58;
• Decision of the State Council on Reforming the Pension Insurance System for Staff of Government Institutions and Public Institutions (国发〔2015〕2号);
• Provisions on the Administration of Social Insurance Premium Declaration and Payment (Ministry of Human Resources and Social Security Order No. 20);
• Notice on Implementing the Decision on Reforming the Pension Insurance System for Staff of Government Institutions and Public Institutions (人社部发〔2015〕28号);
• Notice Issuing the Handling Procedures for Basic Pension Insurance for Staff of Government Institutions and Public Institutions (人社部发〔2015〕32号).

Some cited documents relate specifically to government institutions and public institution establishment staff. Employers should confirm which provisions apply to their organisation and employees.

Official source

Authority: Hainan Provincial Social Insurance Service Center (海南省社会保险服务中心)

Service item: Employee Social Insurance Registration (职工参保登记)

Official source: Hainan Government Service Network application procedure.