The recently opened Terminal 2 at Haikou Meilan International has been Certified as a 5-Star Airport Terminal by the international air transport rating agency Skytrax, five years after Terminal 1 at the airport achieved the 5-Star Airport rating.
Haikou Meilan International Airport was the first airport in China to gain the coveted 5-Star Airport Rating in 2017 and was followed by Shanghai Hongqiao International Airport and Shenzhen Bao’an International Airport as the other 5-Star Airports in the country.
Terminal 2 was put into operation in December 2021, and a second runway was also opened at Meilan Airport, this new terminal is an impressive structure of 296,000 square meters and is equipped with 110 check-in counters as well as automatic check-in and baggage drop-off counters.
The terminal is using facial recognition technology to speed up and enhance the customer experience in areas such security processing, flight boarding etc.
According to preliminary 2021 statistics, Haikou Meilan International Airport ranks 16th in terms of passenger volume in China
The World Airport Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airports on their quality standards.
The 5-Star Airport rating recognises those airports that are providing exceptional standards of facilities and staff service to customers across all front-line areas of the airport environment. To achieve the top 5-Star Airport rating, the staff service or product standards must be either meeting or setting global best practice for the item under evaluation.
ABOUT SKYTRAX
Skytrax, the international air transport rating organisation, was established in 1989 and is based in London, United Kingdom. The World Airport Rating programme is a leading international Rating system operating since 1999, which classifies airports across the globe by the quality of product and staff service.
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